GREENZLIVE CONCIERGE · YOUR CHOICES

Request deletion of your information.

Updated 20 October 2026. These instructions cover GreenzLive Concierge, its WhatsApp pilot, OnTimeGreenz, GreenzBuild and BFF business-setup drafts.

  1. Email sales@bffwebconsultants.org with the subject “GreenzLive data deletion request”. You can also contact BFF on +1 (473) 417-8666 and request human assistance.
  2. Identify the app or service, the phone number or email you used, and whether you want a particular message, draft or account’s information removed. Include an approximate date or non-secret request reference if available. Do not send passwords, access tokens, verification codes, private appointment links or confidential case details.
  3. BFF will verify that you control the relevant account or number using an appropriate method. A request does not require you to share login credentials. We may need to coordinate with the business holding your booking or project records.
  4. We will review the request, remove information we can delete, and explain the outcome and any information retained for service, billing, security, legal or dispute-related reasons. We will tell you if more information or time is needed. This is a manual request process; submitting a request does not cause instant automatic deletion.

What deletion affects

Your request can cover WhatsApp pilot receiver records and private Hub transcripts or saved drafts held by BFF. Separate business booking, project and transaction records are reviewed with the relevant business. Backup copies may persist until normal rotation; a restore should reapply recorded deletion requests. We cannot delete copies held independently by WhatsApp, your device, another recipient or a provider acting under its own policy; we will explain the relevant route where possible.

You may remove the app connection in Meta’s controls, but disconnecting the app or deleting a local WhatsApp chat does not by itself remove existing BFF server records. Read the GreenzLive Concierge privacy notice for current processing and retention details.

BFF Web Consultants · Morne Jaloux, St. George’s, Grenada · +1 (473) 417-8666.