The 14-day target starts after scope is agreed, payment arrangements are confirmed and all required content is received. Timely client feedback is needed; custom features and delayed approvals can extend delivery. Your launch date is confirmed in writing.
After development
Monthly website care
Keep your website current without handling every update yourself. Your included Essential launch care helps you settle in. Choose an ongoing plan after the gift period, or request an upgrade; any charge is agreed in writing first.
Essential Care
EC$150 / month- Software updates where applicable
- Backup and uptime checks
- 30 minutes of content updates per month
- Monthly service summary
- Response target: Within 3 business days
Ask about Essential Care →BFF recommendedBusiness Care
EC$300 / month- Software updates where applicable
- Backup and uptime checks
- 90 minutes of content updates per month
- Monthly service summary
- Response target: Within 2 business days
Ask about Business Care →Priority Care
EC$600 / month- Software updates where applicable
- Backup and uptime checks
- 3 hours of content updates per month
- Monthly service summary
- Response target: Within 1 business day
Ask about Priority Care →Per website. Paid care starts only with written approval. Your included launch care is not charged again. Hosting after the gift period, domains, licences and major changes are separate. Edit time does not roll over. Business-hour response targets are not resolution guarantees.
CLEAR ANSWERS BEFORE YOU START
A few things you may be wondering.
Do I need a website address already?
No. BFF can help you choose a domain. Registration and renewal are priced separately before purchase.
What do I need to supply?
Your logo if you have one, approved text, photographs you have permission to use, contact details and feedback at each agreed review. Content creation is quoted separately unless included in your proposal.
What happens after I pay?
Once PayPal payment is verified, your order is accepted and BFF is committed to deliver the selected package under the service terms. We contact you for content and confirm the project schedule. Your package’s included launch gift starts at launch; domains are separate.
Can I request changes or cancel?
Your package includes the stated revision rounds. Extra pages or features need a separate quote. The service and cancellation terms are available before checkout. An enquiry is free and creates no purchase obligation.